Terms of Service

1. About these terms

These Terms of Service ("Terms") govern your access to and use of Octolean's website and services. "You" refers to any individual or organisation that accesses or uses our services. By accessing or using our services, you confirm that you are at least 18 years old and have the legal authority to agree to these Terms.

2. Our services

Octolean provides process optimisation and intelligent automation services for businesses. This includes, but is not limited to:

• Workflow analysis and automation design
• Integration between third-party tools and platforms
• Ongoing monitoring and optimisation of automated processes
• Consulting and advisory services related to operational efficiency

The specific scope of services will be agreed upon separately in a written proposal or service agreement.

3. Acceptable use

You agree not to use our services to:

• Violate any applicable law or regulation
• Infringe on the intellectual property rights of others
• Transmit harmful, deceptive, or malicious content
• Attempt to gain unauthorised access to our systems or a third party's systems
• Resell or redistribute our services without explicit written permission

4. Intellectual property

All content on this website — including but not limited to text, design, graphics, code, and the Octolean brand — is the exclusive property of Octolean and is protected by applicable intellectual property laws.

Deliverables created specifically for you as part of a paid engagement become your property upon full payment, unless otherwise specified in a separate agreement.

5. Payment and fees

Specific payment terms, fees, and invoicing schedules are outlined in individual service agreements. Unless otherwise agreed:

• Invoices are due within 14 days of the invoice date.
• Late payments may incur statutory interest under applicable law.
• All prices are exclusive of VAT unless stated otherwise.

6. Confidentiality

Both parties agree to keep each other's confidential business information (shared in connection with a service engagement) strictly confidential, and not to disclose it to third parties without prior written consent. This obligation survives termination of the engagement.

7. Limitation of liability

To the maximum extent permitted by law, Octolean shall not be liable for:

• Indirect, incidental, or consequential damages arising from your use of our services
• Loss of data, revenue, or business opportunities
• Disruptions caused by third-party tools or platforms beyond our control

Our total liability in any case is limited to the fees paid by you for the specific service that gave rise to the claim, in the three months preceding the event.

8. Termination

Either party may terminate a service engagement by providing written notice as specified in the applicable service agreement. Upon termination, any outstanding fees remain due and payable. We reserve the right to terminate access to our website immediately in case of material breach of these Terms.

9. Governing law

These Terms are governed by the laws of Belgium. Any disputes shall be submitted to the exclusive jurisdiction of the competent courts in Belgium, unless mandatory consumer protection laws in your country of residence require otherwise.

10. Changes to these terms

We may update these Terms from time to time. We will notify you of significant changes by updating the "Last updated" date and, where appropriate, by contacting you directly. Continued use of our services after such changes constitutes your acceptance of the revised Terms.

11. Contact

Questions about these Terms? Contact us at hello@octolean.be or use our contact form.